Introducing the Westlock Beacon Portal: Your Gateway to an Enhanced Customer Experience

We are excited to introduce The Beacon Portal, Westlock’s innovative customer platform that is designed to transform how you interact with our products and services. This state-of-the-art portal offers a seamless experience, empowering you to manage your needs effortlessly while maximizing efficiency and productivity.

What Can You Expect from the Beacon Portal?

The Beacon Portal is more than just a tool; it’s your comprehensive resource for an enhanced customer experience. Here’s how it will benefit you:

1. Easy Order Management
Simplify your order process with the Beacon Portal. Gain full transparency on your order status and access all your quotes and orders in one centralized location. Say goodbye to the complexity of managing orders and save valuable time.

2. Expedited Quote Generation
Generate quotes swiftly and efficiently with direct RFQ entry and part number lookup capabilities. The upcoming product configurator feature will further streamline your process, making it easier than ever to get the information you need to move forward with your projects.

3. Enhanced Customer Service
Access a wealth of resources and dedicated eSupport within the Beacon Portal. Whether you need RMA control, troubleshooting assistance, or in-depth product information, everything is at your fingertips. Our commitment to superior customer service is evident in every aspect of this platform.

4. Personalized Experience
The Beacon Portal is tailored to provide a personalized experience that meets your specific needs. With customizable customer dashboards, streamlined control management, and memo notifications, the portal ensures that you have the right tools to enhance your operations and stay informed.

Join Us on This Exciting Journey

At Westlock, we are dedicated to providing you with the best tools and resources to ensure your success. The Beacon Portal exemplifies our commitment to enhancing your experience with us. We are confident that this platform will revolutionize the way you interact with Westlock, and we look forward to partnering with you as you achieve your goals.

To learn more about joining the Beacon Portal or to request onboarding, simply reach out to our team at portalsupport@westlockcontrols.com. Our dedicated support staff is ready to assist you with gaining access to the portal, walking you through the initial onboarding process, and answering any questions you may have about the platform’s features and benefits.